In order to use the online booking system you must agree to the Terms and Conditions below and tick the box shown on login. If you do not agree with these Terms and Conditions for any reason, please return to the Main Menu. This will abandon your booking and release any booking you have made.
The Terms and Conditions do not affect your statutory rights.
The website does not allow you to choose a specific court or courts. When you attend the Centre you must report to reception where your court number will be confirmed.
Centre Members are required to pay at the time of booking for all Courts. Subsequent cancellation – the booking may be transferred to another date (if the new date is within the 7 day book ahead period). No refunds are given.
For FIT4 members where no payment is required: Cancellation of Courts must be at least 24 hours prior to the booking otherwise the full member rate will be charged.
All Holiday Programme and Course bookings are non-refundable or transferable.
Cancellation of the Crèche must be at least 1 hour prior to each session. No refunds are given.
For non-members, all pre-paid bookings are non-refundable and non-transferable
The price for activities vary depending on the time, activity and the membership within each booking. Concessions may apply, so please contact the Centre for details.
Centre Memberships (Full and Concessionary) are non-refundable and non-transferrable.
An additional fee will be added to the standard hire charge should floodlighting be required for the court.
We reserve the right to refuse admission. If admission is refused, no refund will be available.
Juniors: Junior memberships may only be used by persons aged under
16 yrs of age. We reserve the right to request identification to confirm that the person using the booking is under 16 yrs of age and if this is not produced, the adult charge will be made.
Payment methods: For online payments we accept either credit or debit card payments except for American Express or Diners cards. There is no administration fee per transaction on bookings.
No Show Charge
A charge made for failing to cancel an individual activity or booked session at least an hour before the start time and not attending the activity. (Separate charges may be applied to group bookings and bookings made for bespoke activities. Please see the specific terms and conditions that relate to those sessions.)
Activity and Session Bookings
All activities must be booked in advance, via the South Downs Leisure App or Online booking system.
The following BOOKING CANCELLATION TERMS apply to all bookings:
To cancel a booking we recommend that you go online via our website or the South Downs Leisure App and cancel your booking there. If you are unable to cancel online, you may alternatively cancel your booking in person or by calling one of our Centres.
The ‘No Show’ or ‘Late Cancellation’ Charge is chargeable where a session is not cancelled at least 60 minutes before the session start time. Each instance of a No Show or Late Cancellation will be charged at £3.00, but is subject to annual review.
Any Late Cancellation and No Show Charges will be noted on your online booking account record and your ability to use our facilities or make further bookings online will be blocked until these charges are paid in full.
Charges can only be queried in writing by emailing our team via: email@example.com
A refund will not be given to non-members.
Any bookings that are paid for in advance are not transferable or refundable.
Liability: Our liability is limited in all circumstances to the price per booking paid by you.
Wheelchair Access: If you have any specific requirements please contact the Centre. Further information regarding the Disability Discrimination Act is available.
Marketing: South Downs Leisure will not use personal information collected through this website for direct marketing purposes without your permission. Further information regarding the Data Protection Act is available.
Online swimming booking terms:
Online bookings for swimming sessions will be required to pay at time of booking.
Check the pool timetables before making your booking
- Swimming sessions last 2 hours
- Customers arriving more than 15 minutes after their time slot may lose their space for that session
- Sessions must be cancelled either online or via the telephone on 01903 905050 option 2 if you are unable to attend the reserved session.
- All bookings are non-transferable and non refundable.